Covid-19 Booking Policy

Covid-19 Booking Policy

In the Stix are constantly assessing government guidelines with regard to what is being advised. Currently we are closed until March 26th 2021 when we open for our new season. We are taking bookings for next year but we understand people’s concerns over future stays. Please be conscious when booking that you are adhering to all the government advise. Currently no one in tier 2 or 3 from December 2nd can mix indoors so please only book a dome for the people in your household, or your bubble.Those in tier one must adhere to the rule of 6.
We have an insurance policy with Master Cancel. This allows guests to cancel for any reason including COVID 19 between 60 and 2 days before your stay and you would receive 100% of your money back. HOWEVER Master Cancel have now said that if you place a booking whilst in Lockdown or when you are in a tier that has been advised not to travel for leisure purposes, then if you should still be under those restrictions when it comes to the date of your stay, you would NOT be covered. If this situation occurred, In the Stix would be happy to move your stay to a future date. Please note that any bookings placed after 8th January 2021 are no longer covered by Master Cancel.