Covid-19 Booking Policy

Covid-19 Booking Policy

In the Stix are constantly assessing government guidelines with regards to what is being advised. Presently we are closed, we are hoping to reopen on March 26th 2021. We are taking bookings for this year but we understand peoples concerns over future stays.

We are currently in lockdown, please be conscious when booking, that it is likely after lockdown that restrictions will still be in place over who you can share your dome with. We will continue to monitor government guidelines on this matter.

Sadly Master Cancel is no longer in operation so we are unable to offer full refunds as previously advertised. In the Stix is happy to reassure customers that should we remain closed or have to close again due to COVID-19 that we would honour your booking and move your stay with us to a future date (Seasonal price increase or reductions may apply).

Rest assured In the Stix have carried out a full risk assessment for COVID-19 and our cleaning procedure has been implemented to respond to every element of that assessment. Our full efforts are going into maintaining our very high standards of cleaning. If anyone wishes to see a copy of the assessment and the cleaning procedure please click on the links below.
If you have any further questions, please do not hesitate to contact us directly.